Our Policy

​• All items are carefully inspected and guaranteed authentic unless stated otherwise.
• Exchanges are possible within 7 days of receiving the item. Shipping costs are covered by the client.
• No refunds. Exchanges for a different item are possible. If there is a price difference, store credit will be issued.
• Orders cannot be cancelled once payment has been made.
• Please check measurements and item details. Feel free to ask for additional information before purchasing.

• Each item’s condition is described transparently. Feel free to ask for additional information before purchasing.
• Items cannot be reserved. All pieces are exclusive, and there are no restocks.
• We are not responsible for damage caused after delivery.
• Pickups and deliveries are available as per the locations and areas described at check-out. If you need any assistance and your location is not on the list, contact us, and we'll try to find a solution.
• Shipping times may vary and will take up to 7 business days.
• Customer service is available during the day, you may contact us via Email, WhatsApp or Instagram.
• paris-diaries reserves the right to update this policy at any time.
• Still have a question? Contact us anytime — we’ll get back to you as soon as possible.